Lorna earns Award

Lorna, her family and her Award

<<>> On December 14, 2004, my daughter Lorna Starkey received New York-Presbyterian Hospital's Annual Donald M. Hamilton, MD Award. Employees of the Westchester Division of the Hospital who demonstrate the highest degree of commitment to the hospital's therapeutic goals are eligible to be recipients. Lorna's nomination was submitted by her supervisor and it was supported by the testimonials of several clinicians. The Award Speech that follows, was made by Dr. Virginia Susman, Associate Medical Director of the Hospital.

I am honored to present the Hamilton Award to Lorna Starkey.She has been the model of Service Excellence long before this term was ever invented. The manner in which she interacts with others defines the consummate professional. She is always respectful, poised, kind and calm.Her profession involves assisting others and helping them to be the best they can be.

When she first joined the Hospital, she and one other secretary supported about 30 members of the junior faculty. Since that time she has moved on to support unit chiefs and division directors. Many of these faculty members have stated that she directly influenced their success. Without her poise, her organizational skills, guidance and support, they never could have achieved the levels of excellence that they have.

In collecting names for the petition, it became clear that this individual is well loved and highly respected by all she comes in contact with. She is extremely competent in her own job and willingly helps out others without hesitation. This Hamilton Award winner is retiring at the end of this month. She will be missed by all of us who have had the privilege of working with her.